Riders share their feedback on new bonus program
Last year we announced the trial of a new bonus program for our Rider Crew in Germany. Starting in October, all riders received 4€ per order plus tips, with the potential to earn well above the guaranteed hourly wage. With riding at the heart of our operations, this was an important program for us to introduce to further reward our riders for their hard work.
Following the implementation of our rider incentive program, we increased our Rider Crew’s hourly wage in January from €10.50 to €12 plus tips and bonuses. With this raise, riders can earn at least 14% more per hour compared to the previous wage.
In addition to these salary increases, we listened closely to what our riders wanted and have made improvements. We partnered with Berlin startup GetHenry to expand our fleet with 1,200 new e-bikes and introduced cargo bikes in all of our cities in Germany, making it easy for riders to carry large orders. For the winter season, we upgraded the equipment provided to each rider by rolling out new winter jackets, gloves, power banks, phone cases, safety goggles, and neck warmers.
Now, three months after our rider incentive program went into effect, we caught up with a few of our riders who were able to significantly increase their income to hear what they think about the program.
Berlin Rider Crew, 12 Months
“The best part of riding for Gorillas is being outside and meeting new people every day. My favorite days on the job are when I break my previous delivery records!
When the bonus program launched in October, I earned over €3,500 that month! The program has been super cool because I’m receiving more recognition for my hard work, and I’m even more motivated.
You should consider riding with Gorillas for the beautiful atmosphere in our warehouses and the great coworkers that come with the job.”
MUNICH RIDER CREW, 11 MONTHS
"Riding bikes is my passion, and I’ve worked with many other delivery services before Gorillas. I joined the rider crew on February 27th, 2021, the day our Schwabing warehouse opened in Munich.
Thanks to the new bonus program, it’s possible to build up a good salary. The introduction of the program has had a super positive effect and increased my motivation even more–though with the tips it has been motivating since the beginning!
I love the feeling before each shift when I get to the warehouse and know I’m about to ride my bike. My advice for someone considering joining is to remember that you are paid for your performance and it must be accordingly high."
Between October and December, I received over €8,000 in bonuses and was one of the top performers in Germany for three months in a row. I always give my best towards my job and I think the new bonus program is very effective as it motivates me to ride even further.
SAHIL, MUNICH RIDER CREW, 6 MONTHS
BERLIN RIDER CREW, 12 MONTHS
“When I was thinking about joining Gorillas, it was important for me to find a job that I could start quickly in an industry that wouldn’t be impacted by lockdowns. But most importantly, I wanted to find a position that would keep me moving and on my feet!
The introduction of the new bonus program has given a huge boost in motivation for myself and many others to work even harder. In December alone, I was able to earn close to €4,000 in bonuses, so I’m really glad to hear the program will continue!
If you enjoy being outside and getting a ton of fresh air, Gorillas is an amazing place to work. Be prepared to strengthen your legs!"
RIDE WITH US
We’re on the lookout for new talent to join Gorillas’ Rider Crew. If you love cycling and being outdoors, and you value freedom, flexibility, and an inclusive culture, now’s the time to apply. You’ll excel if you are reliable, punctual, and bring a positive attitude and energy. We’ll take care of the rest. Apply below.